Academic Support

Edminster Student Union Building (SUB - second floor)
(208) 769-7821

Advising Services offers educational guidance and support for student success at North Idaho College. Advisors can assist you with:

• Educational Planning - Advisors assist you in creating your educational path and preparing an efficient transfer plan to continue your education after leaving NIC.
• Reading and Interpreting “My Progress” in Student Planning - "My Progress" in Student Planning is a powerful tool for determining requirements that you have already satisfied and for selecting courses that count toward your intended program. "My Progress" can also be used to determine your graduation timeline! Advisors will help you review "My Progress" and counsel you on your educational plans.
• Assistance with Program Selection - Advisors will help you explore the opportunities, fit and requirements of NIC program offerings.
• Registration Problem-Solving - Advisors can help you address common registration issues, understand registration restrictions and troubleshoot finding a seat in a closed class necessary for program progression. Advisors can also help you explore course options, make changes to your schedule, review registration holds and assist with planning and preparing for advising and registration.
• Academic Difficulty - Advisors can help you evaluate past academic performance and discover the skills and resources necessary to achieve your educational goals. Advisors can connect you with academic and specialized campus services.
• Identifying a New Advisor - Staff in Advising Services can help you identify the professional or faculty advisor to best guide you on your particular educational path.

New students are required to meet with an advisor prior to registration. Advisors are assigned students according to their intended program of study. An advisor may be a professional advisor or a faculty advisor. To find out who your advisor is, log in to MyNIC and click on Self-Service > Student Planning > Plan & Schedule > Advising. You may email your advisor from the Advising page or you may look up them up in the NIC Directory and call them to schedule an appointment.

Pro tip! Meet with your advisor regularly to discuss your academic and career goals, to track your program progress, and always before making significant schedule changes.

Edminster Student Union Building (SUB - second floor)
(208) 769-7821

Career Services offers counseling and support to help ensure that your education is purposeful, to assist you in choosing and achieving meaningful career and life goals, and to increase your lifelong opportunities for success.

Discover your purpose! Determine which career will be right for you. Career Counselors can assist you with:

• Career Counseling - Explore your interests, skills and abilities, values, preferred job characteristics and personality, and learn how they relate to meaningful and fulfilling career options. Group workshops and individual appointments are available via Zoom.
• Career Assessments – Access the best tools for exploring careers through our career counselors, who also provide education and guidance in understanding the results and practical ways to apply them.
• Informational Interviews with Professionals in the Community – Connect with local professionals who are doing the work you are considering for inside information, tips and mentoring, and to help you determine whether you can see yourself in this career.
• Career Information and Resources – Access up-to-date and accurate information about careers, including preparation requirements, wages, employment outlook, transfer colleges that offer the required training and more.
• Interest Areas Online Guide – Help with exploring career assessment results in terms of which academic programs and pathways at NIC match your strengths and interests.
• Online Job/Internship/Volunteer Listings – Register for and access online job listings for NIC students and graduates at all levels of education and experience.

Pro tip! Students with career goals within their first year of college are 50% more likely to complete school. [Community College Completion Study, CCRC]

Zoom workshops and Zoom one-on-one appointments are available to meet your needs. Don't wait — connect with Career Services early!

Edminster Student Union Building (SUB - second floor)
(208) 769-5979

TRIO Student Support Services provides support to first-generation, low-income students, and students with disabilities who plan to graduate from NIC and transfer to a four-year college or university. Support is offered through academic planning, workshops, referral services, individualized tutoring, scholarship searches, college visitations, cultural events, computer labs, and academic program advising.

To qualify for support services you must:

1. Be enrolled in a transferrable associate's degree program at NIC (full-time students have priority)
2. Demonstrate a need for academic support in order to successfully complete an NIC degree or transfer to a four-year college
3. Fall into at least one of three targeted groups:
   • Individual with disabilities
   • First-generation college student
   • Low-income individual

Lee-Kildow Hall (first floor)
(208) 769-3206

The Cardinal Learning Commons (CLC) houses the Math Education Center and a free, unlimited Academic Tutoring program to help students succeed in their college courses. Students who visit the CLC also have access to campus computers, loaner calculators, digital equipment charging stations, academic workshops, GoPrint services, and plenty of room to relax, study, or complete homework assignments.

The CLC also offers academic success and personal development courses for all students that equip them with strategies and life skills they will use throughout college and beyond.

Pro tip! NIC recommends all students sign up for tutoring in the first week of the semester and online scheduling is available from the CLC webpage.

Cardinal Learning Commons Lee-Kildow Hall (first floor)
(208) 676-7139

The Math Education Center (MEC) is a robust resource designed to enhance student success in mathematics courses. The MEC provides math support for all mathematics courses and skill levels. Math preparation, tutoring, study groups, workshops, academic coaching and other supports are available free to NIC students. Contact the Math Education Center to learn more about these and other math support opportunities.

Molstead Library (second floor)
(208) 676-7203

At the NIC Testing Center, you can complete both online and paper testing in a quiet, comfortable environment that adheres to guidelines from both the National College Testing Association and the Americans with Disabilities Act.

Services include NIC course testing, placement assessment, TEAS, CLEP and outside college or university testing.

Seiter Hall (first floor)
(208) 769-5947

Disability Support Services (DSS) is committed to ensuring that students with documented disabilities are able to fully participate in NIC academic programs, services and activities. The Americans with Disabilities Act defines disability as a physical or mental impairment that substantially limits one or more major life activities.

For qualified students, DSS can facilitate class accommodations, assistive technology, interpreter services, access and other assistance. Disability Support Services is a confidential service and is staffed with professional access specialists who are here to assist you toward successful completion of your program and studies.

Pro tip! If you anticipate needing any type of accommodation or have questions about the physical access provided, please call the event coordinator or DSS in advance of your participation or visit.

Lee Hall Annex (behind Lee-Kildow Hall and Christianson Gymnasium)
(208) 769-3298

The Writing Center provides scheduled one-on-one appointments with consultants who will help work on all stages of writing. A variety of writing resource material and in-person help is available for walk-in or scheduled appointments at Lee-Hall Annex (behind Lee-Kildow Hall and the Christianson Gymnasium).

Pro tip! Free coffee is available to students utilizing the Writing Center. Students working in the center also may print up to 20 pages of a writing project for free.

Molstead Library (first floor)
(208) 769-3355

Molstead Library is a valuable resource for students and has:

• More than 80,000 books, DVDs and other resources
• Easy access to more than 80 web-based databases including thousands of e-books, electronic journals and magazines, and 14,000+ streaming video titles you can view at home
• Reference staff available to assist you with your own research or the research process
• 56 computer workstations with MS Word and the latest Microsoft Office productivity software
• Individual study tables and group study rooms are available

Molstead Library offers mobile printing, laptop lending, interlibrary loan, and learning and outreach services for students at NIC's satellite campuses.

Siebert Building Room 101
(208) 769-3280

The IT Help Desk provides students at North Idaho College by serving as a centralized point of contact for all technical support services. Contact the IT Help Desk for help with MyNIC, Canvas, Cardinal Mail, Cardinal WiFi, and other technical questions. Whether the problem is with email, your password, online courses, or other technical issues, the IT Help Desk will assist.

• Get Technical Help
  Submit a ticket: nic.edu/it
  Email: helpdesk@nic.edu
  Phone: (208) 769-3280
  In-person: Siebert Building Room 101
  Search IT Knowledge Base

• NIC Account Access
  Your NIC account provides you access to the MyNIC portal, Self Service, Canvas, Panopto, Cardinal Mail, Office 365, and Cardinal WiFi.
  
  Keep your NIC account and information safe by managing your password. To change your password, go to nic.edu/mynic and select the Change Password button. See the User Authentication Guidelines for information about secure password creation and management.

• MyNIC Portal
  The MyNIC portal is where you can access Self Service, Canvas, Cardinal Mail, and many other NIC services.
     • Access: Select the MyNIC link on nic.edu or use the direct link: my.nic.edu. Log in using your NIC account.
     • Search: Use the search field at the top of the page to find what you’re looking for.
     • My Favorites: Select the heart on icons/services that you often need to access to add it to your My Favorites section (ex. Panopto).

• NIC Student Email
  Cardinal Mail is your student email account. You can log in to Cardinal Mail by selecting the Cardinal Mail button after you log in to the MyNIC portal at nic.edu/mynic. Official communications from NIC will be sent to this email account, including important deadlines, financial aid, registration, and other information.
     • Sync your email on your phone.
     • Forward your email to another email account.
     • How to identify a phishing email.

• Microsoft Office 365
  NIC provides an Office 365 subscription for every student. This subscription enables students to download Microsoft Office (Word, PowerPoint, Excel) for free. The Office 365 subscription also provides students with 1TB of OneDrive storage space.
     • Install Microsoft Office for free.
     • Use OneDrive for online file storage.

• Cardinal WiFi
  NIC wireless access points are in every building on the Coeur d’Alene campus. Access points are also at the Parker Technical Education Building and NIC at Sandpoint.
     • For Students: Choose NIC-Cardinal-WiFi, log in with your NIC credentials.
     • For Campus Visitors: Choose NIC-Public-WiFi , open a web browser, click “continue” to accept the NIC wireless policy.

• Labs and Student Computing Spaces
  Several computers are available for students to use.
     • For assistance locating the labs, see the Student Computing Spaces Map.
    

• Mobile Printing
  Print from anywhere to the student print stations in Molstead (MOL), Edminster Student Union Building (SUB), and Boswell Hall (BOS) by going to nic.edu/mobileprint.
     • See the Mobile Printing Quick Guide for instructions.
     • Mobile Printing Cost: Black & White .05¢ or .08¢ double-sided & Color .25¢.
     • Students automatically receive $2 a semester for printing.

Department of eLearning / Molstead Library Building (second floor)
(208) 665-5095

Canvas is the learning management system (LMS) used to deliver online, hybrid and web-enhanced courses at North Idaho College. Canvas includes basic functionality for sharing documents, submitting assignments, taking tests, and collaborating online. Canvas is known for its user-friendly online environment and ability to easily connect instructors and students both in and out of the classroom. You can access Canvas via the button on the MyNIC portal or directly at nic.instructure.com.

Canvas resources and self-help guides for students are available on the department's webpage.